The new Wage Verification feature appears as part of the main menu when you log in to CoINVEST online. In the same way you would log in to submit your Workers Days and Wages form online, you will be notified straight away if there are any Wage Verification requests outstanding.
For those workers whose recent service has been recorded with a consistent wage indicated on their employer’s WDW, they will likely be offered a ‘calculated rate of pay’ when they lodge their Long Service Leave claim online – this effectively mirrors the average rate of pay which has been reflected consistently in recent WDW submissions.
However, where a worker chooses not to accept the calculated rate for their claim (or was not eligible to be offered it), their employer will be prompted to verify the worker’s wage using our new Wage Verification portal in our online services.
Simply click on the Wage Verification tab on the left of your screen after logging in and select the worker from the list whose wage you need to verify. You will be asked to provide their ordinary weekly hours (minus RDO deduction), ordinary hourly rate, and any applicable allowances.
Once you’re happy with the information you have input (and double checked, just in case), hit the submit button and your wage verification will be sent to CoINVEST automatically.
This new process vastly speeds up the claims application and calculation process. Instead of waiting up to four weeks for their claim to be paid, employers now have the chance to expedite a claim simply by submitting their Wage Verification as soon as it appears in their online services suite.
Employers will receive additional reminders by email when a new Wage Verification is requested from one of your workers. So to give your workers the best chance of getting their claim payment as soon as possible, make sure you submit your Wage Verification for them as soon as you see that first email reminder!